Thank you for shopping at Pixel Nomad Gifts!
Your satisfaction means everything to us. Please read our return and refund policy carefully before placing an order.

Returns

Due to the nature of our products—many of which are made-to-order or personalized—we do not accept returns or exchanges unless the item arrives damaged or with a design error on our part.

If there is an issue with your order, please contact us within 7 days of receiving your item, along with photos of the product and packaging.

Non-Returnable Items

Customized or personalized items
Digital downloads (if applicable)
Sale or clearance items

Refunds

If your item qualifies for a refund due to damage or mistake, we will issue a full refund to your original payment method once your case is approved.

Refunds are not issued for:

Buyer’s remorse
Incorrect shipping address provided by the customer
Delays caused by the postal service

Replacements

If your item arrived damaged or defective, we’re happy to send a replacement at no extra cost. Please send us clear photos of the issue and your order number.

Contact Us

Have a question or need help with your order?
Reach out at pixelnomadgifts@gmail.com — we’re here to help!